POSITION OPENING: COMMUNITY BIKE SHOP MANAGER

Bike Works is a nonprofit organization based in Seattle Washington whose mission is to build sustainable communities by educating youth 
and promoting bicycling.  Bike Works has been working for kids, bikes, and community in south Seattle since 1996. Our programs and 
services invest in young people and encourage bicycling as a clean and healthy transportation alternative. Our programs include Earn-a-Bike 
for youth, Summer Bike Camps, Neighborhood Rides and bike club activities, Community Bike Shop, Annual Kids Bike Swap, domestic a
nd international bicycle donations to charitable organizations, and more. Our Community Bike Shop serves Seattle residents from all walks 
of life with used bike sales and affordable repairs. 

We are looking for an energetic individual who supports our mission, values and community. Our ideal candidate will bring a unique mix of
bike shop expertise and nonprofit organizational know-how. We seek someone who is excited about thinking strategically about innovative
ways to streamline our social enterprise business model and strengthen our community impact. Experience or willingness to learn about
developing a business plan would be A+!  Our Bike Shop Manager must be willing to work hard to create a professional, empowering, and
accessible shop environment for our customers and staff. Finally, someone with a healthy sense of humor and the ability to have fun with
our funky organization will fit nicely on our team. While this position requires a great deal of responsibility and experience, it also offers
exciting opportunities for professional growth and making a difference in our community.

Essential Job Functions:

The Bike Shop Manager assumes primary responsibility for leading the Bike Works Bike Shop in fulfillment of its mission and vision.  Primary duties include:  

• Managing daily Bike Shop operations
• Overseeing and delivering professional customer service to a diverse customer base
• Ensuring the financial health of the Shop, successfully meeting revenue & expense targets
• Managing and developing shop staff ; recruit, hire, train, manage and evaluate 2 -5 staff
• Working in partnership with the Executive Director to guide business strategy, growth & development
• Collaborating with Program Staff to support youth programs and volunteer activities
• Participating in strategic planning process for the organization, helping to develop a long term mission driven strategic plan, and annual operational plans

Desired Qualifications:

•  Strong commitment to youth leadership, sustainable communities and bicycle transportation
• Previous experience in retail management and sales preferred; bike shop experience essential
• Experience implementing/overseeing bike shop policies & cash control procedures
• Three year’s experience successfully managing staff
• Excellent organizational skills: systems oriented with high attention to detail
• Excellent mechanical skills required (preferred 3 yrs professional experience working on variety of bikes)
• Strong interpersonal skills & a friendly outgoing attitude with a desire to work with the public
•    Ability to mentor youth ages 9-17 in engaging and empowering apprenticeship relationship
• Ability to multi-task in a fast paced, ever-changing environment
• Respect for and a commitment to diversity, teamwork, and progressive social values
• Basic PC skills, working knowledge of QuickBooks and Microsoft Office applications

How to Apply:  

Send your resume, cover letter, and contact information for three references to development@bikeworks.org.

Pay Rate & Benefits:
Regular, full-time, non-exempt, salaried position with full benefits. Monetary compensation commensurate with qualifications and experience.